Trip Notes For Your Tanzania Trekking Tour
These notes contain important information. We advise you to read them and to have a copy available to you throughout your trip. You should also read our full terms and conditions available on our website. Which override the information below in the event of inconsistency.
The lower age limit for climbing Kilimanjaro is 10. There is no upper age limit, but climbers of any age should be satisfied of their health, fitness and ability.
How hard is it?
An ascent to the summit of Kilimanjaro is an incredible experience, but although the climb is not technical and requires no special mountaineering knowledge, it is certainly not to be taken lightly. At over 19,340 feet (5895 metres) it is Africa’s highest mountain and it is no ‘walk in the park. Altitude sickness can prevent even the fit and well-prepared climber from getting to the summit. Having said that, the lack of any requirement for technical mountaineering experience means that anyone has at least the possibility of reaching the summit. Climbers aged over 80 have conquered Kilimanjaro in the past!
The fitter you are, the better chance you have of reaching the summit and the more comfortable the climb will be for you. Our success-rate is very high (98%), but you should spend the weeks and months before your climb in improving your strength and stamina, as both of these are important on the mountain. If you are considering climbing Africa’s highest mountain, it probably means that you are already active, perhaps playing sport or incorporating physical activity into your everyday life. If you are not an active person, you need to prepare yourself in advance – and very seriously – for your Kilimanjaro climb. A fit body, flexible joints, toned muscles and healthy lungs are what you should aim for. If you’re not used to long-distance walking, then a few long walks can really help your preparation: if you can walk for two or more consecutive days, then that will help you realise that this is very different to a couple of hours’ gentle weekend stroll. It also helps to get you used to your equipment (boots, socks, daypack etc) that you are bringing with you.
Whether you are already fit or not, we would recommend starting to prepare yourself 3 or 4 months in advance, concentrating on:
- Building lung efficiency through jogging, running or cycling
- Building strength, especially in your leg muscles and
- Reducing body fat and generally toning yourself
Health and inoculations
Although no inoculations are compulsory for a visit to Tanzania, the following jabs are recommended: hepatitis ‘A’, typhoid, tetanus, polio, rabies and meningitis. It is the responsibility of each traveler to ensure that any inoculations they wish to have are up-to-date and we advise people to look at their inoculation records and take the necessary action a few months in advance. Your doctor or travel clinic should be consulted. Note that, for anyone arriving from a yellow-fever area, possession of the appropriate vaccination certificate is compulsory.
Changing countries often means changing diet and this in itself can be the cause of diarrhoea and vomiting. Such symptoms often cause visitors to believe that they have contracted food poisoning, but this is not necessarily the case: the stomach is just getting used to being confronted with different and unfamiliar foods. Within your first aid kit (see below), it is certainly worth bringing your favoured treatment against diarrhoea to help speed recovery. If you do encounter stomach problems, then keeping hydrated is a big part of the recovery process. Drink water, and lots of it.
Sunburn and eye-care
Carrying a hat (and wearing it!) and using a high-factor sun tan lotion to protect against harmful rays are both essential on your Kilimanjaro climb. Don’t be fooled by photos of the snow-clad mountain peak, as you will cross a number of diverse terrains and experience a range of climatic conditions on your ascent and descent. You need to be prepared for varying temperatures, remembering that you can get sunburn even when the temperature is relatively modest. Sometimes forgotten by visitors is the requirement to protect the back of the neck: bear this in mind when choosing your type of hat. Backs of hands, ears, noses and lips are other neglected areas, so use that sun tan lotion wisely. A good pair of decent-quality, protective sunglasses is another essential. The glare on the mountain can be powerful and though snow blindness is unlikely on Kilimanjaro, vision can be temporarily affected by the sun if sunglasses are not worn.
Breathing: it’s something which we do all the time, but we should never take it for granted, especially when we are at altitude.
Slow, deep breathing is very important when climbing and it is advisable to get into a rhythm right from the start of your Kilimanjaro climb. Taking in enough oxygen is essential to power us up the mountain. At the higher altitudes, the speed of breathing has to be increased. Your mountain-guide will advise on this. Correct breathing avoids the build-up of lactic acid and the inevitable cramping that follows. Lack of oxygen can lead to hypoxia, a loss of certain functions and even hypothermia.
Correct, deep breathing needs concentration. It is important to push the stomach out and breathe through the mouth, filling the lungs. (Deflate the stomach again when exhaling). Concentrate, too, on raising the diaphragm while inhaling – this too is part of a correct breathing technique. Maintaining your correct breathing – without interruption – is very important, too: holding your breath (perhaps when you are scrambling over rocks and feeling a bit anxious) is not a good idea. On the night ascent to the summit, it is advisable to cover your mouth and nose with a light bandana. This will avoid breathing in the cold air which can be damaging.
First aid kit
All of our mountain guides are trained in first-aid and hold appropriate certificates, but we would strongly advise all of our visitors to take a first-aid kit with them. As well as any prescription and anti-malarial drugs that you are already taking, you should pack the following:
- Blister plasters. Absolutely essential.
- Ordinary plasters and an antiseptic cream, for any little cuts and nicks
- A couple of bandages, in case of ankle strains etc.
- Supports for knees and/or ankles, if you have weaknesses in these joints
- Paracetamol/Ibuprofen. You should have these (or other painkillers).
- Imodium for any stomach problems.
- Rehydrating powders, which are valuable in the event of diarrhoea.
- A good-quality lip salve/chap-stick.
- A small tub of Vaseline to alleviate chafing.
- Throat lozenges to combat the dry air conditions.
- Anti-fungal cream for the feet
Carrying any liquids or ointments in separate plastic bags is advisable, to prevent against leaks.
Taking on sufficient water is always a necessity, but becomes even more important in the climactic conditions experienced on Mount Kilimanjaro. Whether you’re on the high, dry part of the mountain or in the heat and humidity of the lower slopes, a regular and high fluid intake is essential for both your health and safety. We recommend a daily fluid intake of 4 to 5 litres, most of which should be water. Fruit juices are also recommended, but note that consumption of excessive coffee on Kilimanjaro is not a good idea. ‘Drink before you get thirsty’ is a good motto to observe. You should be carrying bottles/containers sufficient to hold at least three litres and water purifier tablets. Note that using (and removing) layers of clothing means that you can easily control your body temperature and thus the amount you sweat, another important way of fluid retention.
On the lower slopes, water is available from streams and can be used safely. Our guides will ensure that you have enough water in your bottles or camel-pack. If you wish to have your water purified, you should bring your own tablets and ask your guide, who will be happy to purify the water for you. On the Marangu Route, water and sodas can be purchased, though this is more expensive than the same products purchased elsewhere in Tanzania.
Also less commonly known as Acute Mountain Sickness (‘AMS’), this is commonly misunderstood as being a ‘lack of oxygen’ experienced at altitude. In fact, AMS is caused by a lack of air pressure at altitude, which means that each breath you take results in an intake of less air – and, of course, oxygen – which is essential to the function of all the body’s organs. Whether or not you understand the causes of AMS or not, the important thing is to recognise the symptoms and realise that AMS can be dangerous and potentially fatal. Happily, although most Kilimanjaro climbers experience a level of discomfort caused by the effects of altitude, for many this will be fairly mild and can be addressed through rest and if necessary, descent. AMS is not a disease or illness, simply the result of the body not adapting quickly enough to the changing conditions produced by the increase in altitude. Given a bit of time, the body can usually adapt and the ascent of the mountain can continue.
AMS in its least severe form will show itself as a headache, often a very bad headache but one which can be treated in many cases with a normal headache remedy (so, include these in your first aid kit). If the headache does not diminish, or if the sufferer also experiences vomiting and complete breathlessness during periods of inactivity, this can mean that the AMS has ‘progressed’ to something more severe, demanding that the sufferer rests until a complete recovery has taken place. (Unfortunately, it is not possible to alter the schedule once you are on the mountain, so if you feel you might want an extra day to acclimatise, then you will have to ask for this at the time you organise your trip. Additionally, should it be necessary for one of our guests to descend due to AMS, then they will be responsible for any costs of the transfer back to the hotel and extra hotel nights. We cannot refund anything for nights missed on the mountain.) Further symptoms can mean that AMS in its most severe form is being experienced and that an immediate descent is required. Symptoms to look out for are a decrease in mental ability, difficulties with staying awake, balance, co-ordination or speech. Greatly increased heartbeat, blueness in the face, persistent coughing or noises in the lungs can also indicate severe AMS.
The possibility of suffering from AMS can always be reduced by taking longer over your trek and thus giving the body more time to adapt to the increase in altitude and consequent decrease in air pressure/air intake. You can also help reduce the chances of AMS by walking slowly, keeping hydrated and eating properly during your climb.
The golden rule with AMS is to immediately keep your mountain guide fully informed of any symptoms experienced, and their development.
All travellers taking trips with us must have valid travel insurance, without exception, and no-one will be permitted to join any of our trips until we have had sight of your insurance certificate and taken note of the details. Please ensure that all members of your party are covered by insurance and that it includes medical cover and adequate cover for emergency rescue and repatriation. We would also recommend that your policy covers trip cancellation, personal liability, curtailment and loss of luggage/personal effects. If your travel insurance has been arranged in conjunction with your credit card provider, we will require proof of purchase of the cover. Please contact your bank/credit card provider for details of the participating insurer, together with the level of cover provided and the emergency (24-hour) contact telephone number.
Flying Doctor Insurance
Easy Travel can arrange ‘Flying Doctor Insurance’ should you require it. Flying Doctor insurance covers the provision of light aircraft with qualified doctors, able to evacuate patients from remote locations to hospital. However, this is not a substitute for your travel insurance and is only available in conjunction with that insurance. If you wish to take out this additional insurance, please let us know. Easy Travel will need a copy of your passport, plus full details of your travel insurance company, including your policy number and their 24-hour contact telephone number. Bookings for ‘Flying Doctor Insurance’ should be made at the time of booking your trip.
At Easy Travel we have a variety of equipment available for hire, for those who do not want to go to the expense of buying new equipment for what might be a ‘once in a lifetime’ trip, or for those who simply do not want to bring their own. All prices are given in US$ and the price stated is per person and is for the duration of your climb (not ‘per day’).
- rucksack /day-pack-$12 per person
- balaclava $6 per person
- sleeping bag (-25 to -35°C) $40 per person
- poncho $18 per person
- plastic bag $4 per person
- duffel bag $6 per person
- walking poles (ski sticks, pair) $12 per person
- gaiters $8 per person
- gloves $6 per person
- finger gloves (pair) $8 per person
- sweater $5 per person
- sunglasses $8 per person
- long underwear $5 per person
- waterproof raincoat $12 per person
- raincoat pants $12 per person
- fleece pants $6 per person
- mountain boots $9 per person
- warm jacket G.T -$12 per person
- warm jacket/down jacket $12 per person
- hat $6 per person
- scarf $6 per person
- Oxygen $118 per person
- Mobile Toilet $236 per group from 1 – 4 Pax
What do I need in my daypack?
Rest assured, your porters will carry all the heavy gear, with the exception of your daypack. Our advice is that a daypack should weigh no more than about 5 to 6 kg and should contain water, rainproof clothing, sunscreen, camera and perhaps a snack or two. You should also carry any prescription medication you need during the day.
If you don’t want to buy or bring all of the following items, they may be available for hire – see the list above – and let us know in advance.
A good pair of walking boots is essential for a climb such as Kilimanjaro. What is ‘good’? First of all, they should be a reputable brand. If you are buying new boots, and are not familiar with the many different types on offer, you should seek specialist advice from an outdoors shop. If you are investing in new boots, you should buy them well before your Kilimanjaro trip and make sure that you wear them in before you arrive in Tanzania. Arriving with boots which are not properly worn in will result in discomfort, blisters and could even prevent you from summiting. If you are going to wear boots which you have used before, check that they are still in good condition, that they still have good grip and that the laces are not worn. They may also need to be re-waterproofed using a spray, as waterproofing coatings wears off over a period of time. You should bring a spare pair of laces.
A pair of gaiters are very useful in keeping stones, dirt and – on the summit, snow – out of your boots. We would recommend bringing a pair.
Most climbers will bring a couple of pairs of thermal socks and some thinner ones as well. Some people like to wear two pairs of socks simultaneously, believing that it helps to prevent blisters. We would recommend experimenting before your climb, to ensure that your boots and socks combination is satisfactory. You should save at least one pair of dry socks for your ‘summit day.’
The choice is to bring two poles, one pole or none at all. Experience trekkers will know whether poles suit them or not, but we at Easy Travel strongly recommend them. Many find that telescopic poles are invaluable on the descent, as they can be adjusted to reduce considerably the pressure that is inevitably experienced on the knees. Telescopic poles are also easy to pack.
To protect against the sun, a hat is a must, preferably one with a brim. A woolly hat is also essential for the higher slopes, to protect against the cold and some people prefer a balaclava which can reduce the effects of the wind and cold on the face.
Waterproof layers are another essential on your Kilimanjaro climb. Getting wet clothes can lead to a great deal of discomfort and loss of body heat, which is dangerous. Gore-tex is a well-established brand, and one you should look for when buying a waterproof jacket. Your jacket should be large enough to go over all the layers you intend to wear when you are doing your ascent: again, this is something you can try out at home. Waterproof trousers are also essential.
Flexibility is the most important consideration when choosing your clothing. Temperatures vary so much on the mountain and wearing several layers allows you to put on, or remove, a layer or two as it gets colder or hotter. As well as shirts, your packing list should include one warm fleece and one lighter one; thermal underwear (long-johns and a vest); trekking trousers (not jeans, which are impractical) and thermal gloves (many climbers like a thinner pair as well – this is effectively an extra ‘layer’ for the hands). On the lower slopes, a light shirt is a good choice. A bandana is useful for covering the mouth against dust, or to protect against the cold (if you don’t have a balaclava).
If you wish to leave some luggage behind before you go on your safari, you can leave it in storage with Easy Travel at our office, at no extra charge. This will be of particular benefit to those who are combining their safari with a trip to Zanzibar immediately afterwards or a Kilimanjaro climb.
On your climb, we will provide you with breakfast, lunch and dinner. We pride ourselves on the quality of the food our teams are able to provide while out on the mountain. With years of experience of climbing mountains (and years of experience of eating, too!), we know which foods make for a balanced, energy-giving diet for those climbing.
Kilimanjaro. We adhere to the highest possible hygiene standards.
On Kilimanjaro, we provide climbers with a special, solar-lit dining-tent.
For between mealtimes, you may wish to bring a few snacks, such as nuts and dried fruit.
Special Dietary Requirements
With advance notice, we can cater for vegetarian, vegan, dairy-free and gluten-free diets. If you have any other special dietary requirements, please let us know in advance and we will try to provide accordingly.
For a copy of our menu, please see below. Should you require something different from what is listed, please let us know in advance.
Picnic Lunch: Fried Chicken, Sandwich, Boiled Egg, Crisp, Cake, Fruits, Juice
Arrive at the camp: Tea/Coffee with Popcorn
Starter: Pumpkin Soup with Bread
Main Course: Disk Fried potatoes with green vegetable
Salad: Avocado Salad with Tilapia
Breakfast: Millet Porridge/Fruits, Hot water – Tea, Milk, Coffee, Drinking Chocolate, Toast, Butternut, Honey, Jam, Blue Band, Omelet, Sausage
Hot Lunch/Lunch Box:
Arrive at the camp: Tea/Coffee with Nuts
Starter: Zucchini Soup with Chapatti
Main Course: Beef Brian Rice and Mixed Vegetables
Dessert: Banana Filter and Tea /Coffee
Breakfast: Millet Porridge/Fruits, Hot water – Tea, Milk, Coffee, Drinking Chocolate, Toast, Butternut, Honey, Jam, Blue Band, Omelet, Pan cake, Sausage
Starter: Carrot Soup with Butter Bread
Hot Lunch: Fried Chicken, Fried potatoes, Vegetable sauce. Arrive at the camp: Tea/Coffee
Starter: Zucchini Soup with Butter Bread
Main Course: Spaghetti (Vegetable / Beef sauce)
Dissert: Pineapple Fruit
Breakfast: Millet Porridge/Fruits, Hot water – Tea, Milk, Coffee, Drinking Chocolate, Toast, Butter nut, Honey, Jam, Blue Band, Omelet, Pan cake, Sausage
Picnic Lunch: Chicken fried, Cheese Sandwich, Cookies, Sweet Banana, Boiled egg, Crisp and Fruit juice
Starter: Butternut Soup with Bread
Main Course: Fried Rice with vegetable / Beef sauce, Fruits – Tea/Coffee
Breakfast: Millet Porridge/Fruits, Hot water – Tea, Milk, Coffee, Drinking Chocolate, Toast, Butter nut, Honey, Jam, Blue Band, Omelet, Pan Cake
Hot Lunch: Celery soup, Vegetable Bans, Tuna fish sandwich, Fruits and Tea/Coffee
Main Course: “Matoke” (cooked banana)
Breakfast: Millet Porridge/Fruits, Hot water – Tea, Milk, Coffee, Drinking Chocolate, Toast, Butter nut, Honey, Jam, Blue Band, Omelet, Pan Cake
Starter: Vegetable soup
Main Course: French toast, Pancake, Potatoes salad, Fruits,
Starter: Leeks Soup
Before Summit: Tea/Coffee, Biscuits, Chocolate bar
Brunch – Potato stew, French Toast, Pan Cake, Juice, Fruits, Tea/Coffee
Starter: Ginger Soup with Butter Bread
Main Course: Fried Rice with Mushroom sauce, ” Kachumbari ” salad
Dissert: Banana fritter
Celebration Lunch: Chefs Special
Please note: The Menu may change due to environmental realities
Our mountain Guides
Apart from yourself, the Mountain Guide who accompanies you is the most important person on Kilimanjaro. A good guide will deliver an unforgettable summit-climb for all climbers who are fit and able to achieve it; a bad guide can spell discomfort and sometimes disaster. At Easy Travel, we employ the best guides in the business and we never compromise on quality. Experience is important and our guides have collectively hiked Kilimanjaro well over one thousand times. That experience is invaluable, but our guides are also well-trained and knowledgeable, passionate and enthusiastic. Most of our guides have been with us at Easy Travel for many years. We keep them because they are good and make sure that they are properly rewarded for their efforts and expertise.
To become a mountain guide, they must undergo a period of training which covers all aspects of the job, including most importantly mountain safety, how to spot the signs of altitude sickness and what to do when it is spotted. As well as safety, the guide is also concerned with your comfort and enjoyment while on Kilimanjaro and to this end, they will pass on tips and inform you about the mountain flora and fauna. We are very proud of the favourable comments that we receive from our visitors about the quality of our mountain guides.
The weather and temperature on Mount Kilimanjaro
Weather and temperature vary according to the season in which you decide to climb; and, whichever season you choose, both vary according to the altitude. While it might be 20 C down in the rainforest section of the climb, up in the crater the temperature could be as low as -20 C. Climbers must be prepared for these huge variations, choosing their clothing accordingly (see ‘CLOTHING AND EQUIPMENT,’ above.) A waterproof should be close to hand at all times and layers of clothing used to maximise flexibility.
Public ‘Long-drop’ toilets
With an Easy Travel trek, we always dig latrines or set up toilet tents at the campsites. At times however, you may have to use the public ‘long-drop’ facilities. Be prepared: many of the public toilets on the Kilimanjaro routes are no more than basic wooden sheds with no more than a hole in the floor. They are often smelly and some irresponsible trekkers choose to ignore them and ‘do their business’ out in the bushes. Such behaviour is unacceptable and unethical, as is leaving toilet paper out in the open or hanging on bushes. To alleviate your discomfort in the public toilets, the use of a bandana to minimise the effects of the unpleasant smell is recommended. Thankfully, things are constantly being improved and some camps now have perfectly acceptable facilities. For example, all the huts on the Marangu Route are equipped with English-style toilets, but the toilets at the picnic sites all of the ‘long-drop’ type. All the toilets at the campsites and picnic-sites on the Machame, Lemosho and Rongai Routes are ‘long-drop,’ and are the responsibility of the park authorities, not Easy Travel.
Pacing yourself on the way up is essential to increasing your chances of success. Our guides will advise you on this. Remember that walking slowly helps you to acclimatise. It is definitely not a race, walkers are of all different ages and abilities.
Once you’ve reached the summit, it’s time to celebrate your great achievement, but you should remember one thing: you still have to get down again and there are some important considerations to bear in mind. Key points are to pay attention to your breathing (see ‘Breathing,’ above, and to protect your valuable knees and hips on your descent. You should continue to breathe properly, concentrating on your lower diaphragm. Use of your trekking-poles is important on your descent, as this reduces the pressure you put on your knees with each step. Bending your knees at every step will also assist in this respect. As well as putting all your bodyweight on your knees with every step downwards, remember that the descent will force your toes against the front of your boots. If you’re careless, this can result in damaged toenails (and the damage can be permanent) and unnecessary blisters. To reduce this problem, re-tie your boots tightly before you begin your descent, ensuring first that your heel is firmly against the back of your boot.
Carrying your gears
You really need to worry only about your daypack and its contents, as our porters carry all the heavy equipment, up and down the mountain. If you need a personal porter, do let us know in advance and we can arrange this (extra charges apply.)
What if I can’t make it to the top?
We are proud that 98% of Easy Travel visitors who undertake a Kilimanjaro ascent do in fact reach the summit. Despite that pride, however, safety always remains our number one priority and our guides are always quick to respond to anyone in difficulties. In the unlikely event that you have to descend early, before reaching the summit, you would be accompanied by a medically trained guide who would escort you down the mountain, in safety, and in the shortest possible time.
Safety and Security
Safety advice is issued by most national governments and updated regularly and we would suggest that all travellers check the appropriate website for updates both prior to booking, and again prior to traveling. (Traveling to countries against your own government’s advice can adversely affect the validity of certain travel insurance policies.) Easy Travel strongly advises all travellers to use a money belt or neck wallet for the safekeeping of cash, passport, airline tickets and any other valuables. Please leave other valuables, such as jewellery, at home. Most accommodations provide safety deposit boxes, an excellent way of storing your valuables. We also advise you to keep a photocopy of your passport, separate from your actual passport, when you travel.
Easy Travel reserves the right to make changes to, or even cancel, any part of the planned trip if in their opinion safety and security concerns deem this necessary. Your driver–guide will accompany you throughout your safari and it is important that you always follow his instructions, in the interests of safety. If you spend time in Arusha, you will find that most Tanzanians are friendly and helpful, but as in most cities in any part of the world, you should exercise caution. Carrying expensive cameras or jewellery or waving large amounts of cash around, is always a bad idea and will invariably attract unwanted attention. Be aware of people approaching you and trying to ‘befriend’ you: often these people are con-men and you should be polite but firm in saying ‘no’ to them. We would strongly advise using taxis after dark for trips to restaurants or other nighttime trips and would urge you to keep to the main streets during the daytime. We also advise that you travel in small groups, wherever possible. In the unlikely event that you find yourself in an area where a political protest or demonstration is taking place, we would advise you to leave the area immediately, as these can turn violent or provoke counter-demonstrations or reaction from the police. Please note that you should use your own judgment when choosing activities or excursions which do not form part of the trip you have booked with Easy Travel. We can oﬀer you assistance in choosing how to spend your free time, but neither Easy Travel nor any of its representatives can provide any guarantee about the safety or suitability of any activities or excursions, nor about the operators who organise these.
As in all countries, taking photos of police stations, border crossings, immigration controls, army barracks, military personnel or checkpoints, airports or political demonstrations is never a good idea, often illegal, and very likely to land you in trouble with the authorities. Swimming, snorkelling and other water-based activities are always undertaken at your own risk.
You will spend a great deal of time with your highly-experienced driver-guide during your safari and for most visitors, the success of the safari is greatly enhanced by their interaction with him. At Easy Travel, we believe that we have the best, most knowledgeable, most professional driver-guides in the business – and we are flattered that much of our travellers’ feedback reflects this opinion. Your driver-guide will ensure that you see as much wildlife as possible, assist in finding you the best photo-opportunities, drive you safely around the safari locations, be available to answer your every query and generally to help you with any difficulties you encounter. We encourage you to use your driver-guide as a ‘walking encyclopaedia’: ask him not only about the wildlife, but also about Tanzanian culture, its customs and its people. He will be proud and delighted to share his knowledge with you!
Vehicles, Road Conditions And Journey Times
This is Africa and you are on safari, road conditions are sometimes not what you are used to and journeys take longer than they would in your home country. Not every road here is tarmacked and some can be rough. For example, Kilimanjaro Airport to Arusha, Arusha to Tarangire, Tarangire to Manyara and the road to Ngorongoro Gate are all on paved roads, but any time spent travelling in the Serengeti will be on rough roads. We can reassure you that our safari vehicles are custom-built, rigorously maintained and regularly serviced. They are the best in the business. Very rarely, as can happen anywhere, vehicles break down but we at Easy Travel always have a ‘Plan B’ designed to minimise any disruption to your scheduled itinerary. If a vehicle cannot be repaired quickly on the spot, then a replacement vehicle is always made available. All vehicles are equipped with radios.
Make sure that you have a valid passport whose expiry date is sufficient for you to be allowed to enter Tanzania. (Usually the expiry date must be at least six months from the date of travel, for tourists, and longer for business travellers.) With the exception of those travelling from certain African countries (and a few other countries), all visitors to Tanzania must have a valid visa. It is the responsibility of travellers to arrange this. Visas are best arranged in advance. If you are arriving at Kilimanjaro International Airport, without having arranged a visa in advance, please follow the procedure outlined below, to ensure that you get the correct visa and meet up with your driver-guide outside the arrival door:
- Complete the visa request form (either on the flight or on arrival)
- Join the queue for one of the visa counters – please don’t let yourself be assisted by anybody at the airport or be persuaded to give your visa money to anyone apart from the staff at the counter
- Pay for the visa – USD 100 per person for US nationals and USD 50 per person for nationals of other countries (visa fees are payable in cash ONLY and US bills should not be older than 2006)
- Make sure that you get a receipt for this transaction – the receipt is yellowish- orange colour with a silver seal sticker
- Verify that the number on the receipt is the same as the one written on top of the visa stamp on your passport
- Queue up for your fingerprints and passport check
- Collect your luggage and leave by the exit door
- Outside the exit door you will see our driver guide holding the ‘Easy Travel’ sign board
If you are arriving in Kenya, prior to transferring to Tanzania, you should familiarise yourself with any Kenyan visa requirements that may apply and ensure you obtain the necessary visa or transit visa for that country, too. Useful information regarding visas for Tanzania and Kenya can be found on the Tanzanian Embassy websites in your home country.
Tipping is of course discretionary, but is an expected part of the way in which business is done in Tanzania. It counts as an expression of gratitude to those who – hopefully – have made your experience an unforgettable one, and enables you to directly reward those people. Our passengers come from all around the world, with different cultural attitudes to tipping, but a tip is of great significance here in Tanzania and will be hugely appreciated by the recipient. In the course of your welcome meeting, you will be advised of the number of guides and the cook who will accompany you on your climb. (The number of porters will only be confirmed once the luggage and equipment have been checked by the national park rangers at the gate.) You will be introduced to your porters during the course of your trek – normally there will be 2 or 3 porters per trekker.
We realise that both the process of giving tips and knowing how much to give can be difficult, so we provide the following guidance:
- At the end of the climb, it is a good idea to hold a ‘tipping celebration’ after the last meal on the mountain (this is normally after breakfast on the last day)
- Tips can be placed in an envelope and given to the lead guide, who can then distribute them to the team. (It is advisable to announce the total amount in front of the group, so that all team members are aware of how much is to be distributed.)
- As for the amount, most trekkers feel that a tip equivalent to about 10 % of the cost of their trek is appropriate. (So, if your trek cost was US$2500, a tip of US$250 should be about the right amount.) If your group consists of only one or two trekkers, you might want to give a bit more.
An alternative method, which some trekkers prefer, is to give individual tips to the team members, in which case the following amounts can be used for guidance:
- Lead guide: between US$10 and US$15 per group, per day on the mountain
- Assistant guide: between US$8 and US$10 per group, per day on the mountain
- Cook: between US$7 and US$10 per group, per day on the mountain
- Porter: between US$5 and US$8 per porter, per day on the mountain
Our business is only successful if our travellers are satisfied. We genuinely want your open, honest feedback, as this enables us to review our performance and procedures and to improve our service. While we appreciate that in the modern world everyone is asking for your opinion, for many of our travellers a safari will be a ‘once-in-a-lifetime’ experience and we are determined that it will be as good as it can be. Your feedback will help us to improve our service and achieve that goal. A form is attached here for your completion: thank you very much for your time in completing and returning it to firstname.lastname@example.org
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